December 20th, 2019.
Hello Vegan Supply friends, an important notice for you if shipping an order!
If only ordering non-refrigerated items, please expect a few days delays for the holidays.
If you're ordering refrigerated items, please note:
Given the holidays are Wednesday & Thursday for the week of the 23rd, and Wednesday, January 1st for the week of the 30th, it makes shipping refrigerated orders very difficult for these two weeks.
We're not planning to ship any refrigerated orders the week of the 23rd - it's a very busy week for carriers, and if there's any delay (which is highly likely) packages risk spoiling sitting in warehouses on the 25th & 26th. If you wish to assume all risk and liability in the event of spoilage, you can place your order, but need to follow up with us to let us know you're taking the risk. That's the only way we'll ship on the 23rd.
For the week of the 30th, we're planning to send out 1-day and 2-day orders that week. There'll be a 1 day delay due to the holiday, but otherwise orders will ship. Since there's the holiday, and 3 day delivery will actually result in 4 day delivery, we'll be holding those orders until the following week (the 6th.)
Again, for non-refrigerated orders, we'll continue to ship out our regular schedule, although expect delays.
Apologies for the inconvenience, we're doing our best to make sure that orders arrive in good condition during the holidays!
Thank you for shopping with us and being a part of the solution, HAPPY HOLIDAYS & HAPPY NEW YEAR!
- The Vegan Supply Team