Vegan Supply Help Center

FAQ - Frequently Asked Questions

We are sorry it is currently out of stock! Please check back soon or use our Back In Stock Notification feature which can be found on any item that is sold out, just watch for the tab on the right side of the page.

We ship nearly anywhere across Canada and around the world! You can get a quick and easy shipping estimate straight from the Cart page. After adding an item or two, simply enter your postal code and you will get rates from Canada Post and UPS. Shipping times will be listed on the Checkout page (you can continue shopping after viewing the Checkout page as well).

If you're in the Vancouver area, we also offer a few free Pick-Up locations (see below). Also note, we often reuse boxes and packing materials when shipping to minimize our impact.

Yes, we have two retail stores for you to visit!

Our Vancouver Chinatown retail store opened June 27th, 2017 and is located at 250 E Pender Street (between Main & Gore). Retail hours are:

  • Mon-Fri: 10am to 7pm
  • Sat-Sun: 10am to 6pm
  • Note: Typical Holiday Hours are 10 am to 6pm. Holiday hours are subject to change and will be announced on our social media.

Our South Surrey retail store opened August 26th, 2018 and is located at #202-14016 32nd Avenue (Elgin Corners). Retail hours are:

  • Mon-Sat: 10am to 6pm
  • Sun: 10am to 5pm
  • Note: Typical Holiday Hours are 10 am to 5pm. Holiday hours are subject to change and will be announced on our social media.

The items listed online generally reflects what is in-store at our Chinatown shop. Please note that our Surrey store is smaller and has a smaller selection and quantites but also has some unique items as well!

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