Contact Us

Hello, the Vegan Supply team would love to hear from you!

IMPORTANT: PLEASE REFER TO OUR COVID-19 INFORMATION PAGE FIRST. The information on this page supersedes any other information on our website, including the info below.

Before sending a question, have you visited our Frequently Asked Questions page? Answers to many common questions can be found there!

Interested in Wholesale ordering? Please visit this page.

Since May 2015 we've been an online shop featuring around  3,000 amazing vegan products, or visit in person at our retail location in Vancouver, BC (where we also ship from).

Our Vancouver Chinatown retail store opened June 2017, and is located at 250 E Pender St. (between Main & Gore), you can call us at 604-428-0863 and retail hours are:

  • Mon-Fri: 10-7
  • Sat-Sun: 10-6
  • Typical Holiday Hours: 10-6

Our South Surrey retail store's official opening was August 26th, 2018, and located at #202-14016 32nd Ave, you can call us at 604-538-8289 and the hours are:

  • Mon-Sat: 10-6
  • Sun: 11-5
  • Typical Holiday Hours: 11-5

Use our contact form below to send us a note - did you check out our FAQ and Cold Shipping Guide first? Or you can email us: info -at- (do not email unsolicited attachments, the email will be unread and deleted; please link to your files using Dropbox, Google Docs, etc. or in response to correspondence.)

Responses are typically pretty quick, usually within a few hours during business hours, although please allow for a few days in some circumstances.

(Note: If you're using Hotmail/Outlook/Live and haven't heard back from us, please check your junk mail folder, you may find our response there.)

Please be sure to check our FAQ and Cold Shipping Guide before messaging, chances are most of your questions will be answered there!

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